Call Centre Operator

Excel maritime & logistics private limited · Chennai

Pay₹18,943–38,308a month, as listed

WhereChennaiTamil Nadu

TypePart time

Posted29 Sep7 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

About this job

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets

Pay: ₹18,943.19 - ₹38,308.70 per month

Benefits

Paid time off

Provident Fund

Work Location: In person

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