Executive Manager, Enterprise Operations Xcellence (EOX) –Transformation and Optimization

The Enterprise Operations Xcellence Transformation and Optimization (ETO) manager leads execution within one or more process areas, delivering initiatives and outcomes while managing stakeholders and progress day to day. The role partners with senior leaders to redesign and reimagine workflows — including the evaluation and use of new technology, automation, and AI-enabled tools where appropriate — drives continuous process improvement and applies financial and business-case analysis to ensure that reimagined processes are both effective and cost-optimized.

This role manages people and stakeholder relationships directly, and is accountable for the quality, pace, and outcomes of their assigned process area(s).

Work you'll do

As an Executive Manager, Strategy, Growth, and Transformation on the Enterprise Operations Xcellence (EOX) team, you will be responsible for

Leading execution of transformation initiatives within assigned process areas from research and design through prototyping, implementation, and stabilization

Partnering with senior leaders to redesign end-to-end workflows, including technology, artificial intelligence-enabled tools, operating model considerations, and talent or role implications, while accounting for enterprise-wide impact

Managing and developing team members and cross-functional contributors by providing day-to-day direction, coaching, and performance feedback

Building and maintaining stakeholder relationships across business, operations, and enabling functions while managing expectations, escalations, and communication of progress

Identifying and driving process improvement opportunities that improve efficiency, quality, scalability, and employee or customer experience, and conducting financial and cost-benefit analysis to validate business cases

Tracking initiative progress, risks, dependencies, benefits realization, and governance requirements, and escalating issues and decisions as needed

The team

Enterprise Operations Xcellence (EOX) focuses on improving operational effectiveness, driving transformation execution, and enabling scalable, consistent, and high-quality outcomes across the organization. The team works across process areas to strengthen governance, improve delivery discipline, and embed more efficient ways of working, including AI-enabled support for reporting, risk visibility, action management, communications, training, and adoption.

Location

Hyderabad/Bengaluru

Shift Timings

11 AM to 8 PM

Qualifications

Required

Master’s degree in Business, Operations, Engineering, Technology, or Organizational Change

14+ years of experience in strategy, transformation, enterprise operations, organizational change management, operating model transformation, program leadership, or strategic business operations

Experience leading transformation, process improvement, or enterprise operations initiatives

Experience managing people and stakeholders

Experience conducting financial analysis and cost-benefit analysis to develop or validate business cases

Experience redesigning end-to-end workflows, operating models, or service delivery processes

Experience tracking program progress, risks, dependencies, and benefits realization

Preferred

Experience evaluating or implementing digital, artificial intelligence, automation, or robotics tools in process transformation

Experience working with cross-functional teams across geographies

Experience with rapid prototyping, implementation, and stabilization of transformation initiatives

Experience establishing governance routines, reporting cadences, or delivery standards for transformation portfolios

Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.

Benefits to help you thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code

365348