Front Desk Receptionist

A front desk receptionist acts as the primary point of contact for visitors and manages essential front-office administrative duties.

Role: Serve as the "face" of the company, ensuring a welcoming, professional, and secure environment for all guests, clients, and callers.

Reports To

Office Manager or Human Resources.

Key Responsibilities

Visitor Management

Greet and welcome guests, sign them in, issue visitor badges, and notify relevant staff of their arrival.

Communications: Answer, screen, and forward incoming phone calls on a multi-line system, and respond to general email or in-person inquiries.

Mail & Deliveries

Receive, sort, and distribute daily mail, packages, and couriers, as well as prepare outgoing correspondence.

Scheduling

Maintain appointment calendars, book meetings, and reserve conference rooms as needed.

Office Organization: Keep the reception area and front desk clean, tidy, and stocked with necessary supplies. Monitor inventory levels and place orders for office supplies. Administrative Support: Perform basic clerical tasks including data entry, filing, photocopying, and faxing.

Security

Monitor visitor access and enforce safety protocols to maintain office security.

Required Skills & Qualifications

Education

High school diploma or equivalent qualification.

Experience

Prior experience in customer service, retail, hospitality, or administrative support.

Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel) or Google Workspace, and familiarity with office equipment (printers, multi-line phone systems).

Interpersonal Skills: Excellent verbal and written communication, a friendly and professional demeanor, active listening, and patience in handling customer concerns.

Organizational Abilities

Strong multi-tasking skills, time management, and attention to detail.

Pay

₹10,000.00 - ₹20,000.00 per month

Work Location

In person