Program Manager

Key Responsibilities: Reference Concierge Fulfillment: Manage end-to-end fulfillment of reference requests; track reference usage, availability, and satisfaction. Recruitment Campaigns: Run recruitment campaigns as per plans shared by Transformation team to grow participation across all Customer Advocacy engagements; build and manage Salesforce campaigns to track outreach, response, and enrollment. Workflow & Project Management: Own task tracking/execution workflows (e.g., Asana, shared tracker…