Director of Public Relations & Communications

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Uphold

Director of Public Relations & Communications

Uphold

Remote

Posted 2 days ago

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About Uphold

Uphold is a financial technology company that believes on-chain services are the future of finance. We provide modern infrastructure for on-chain payments, banking and investments. Offering Consumer Services, Business Services and Institutional Trading, Uphold makes pioneering financial services easy and trusted for millions of customers in more than 140 countries.

Uphold integrates with over 30 trading venues, including centralized and decentralized exchanges, to deliver superior liquidity and optimal execution. Uphold never loans out customer assets and is always 100% reserved. The company pioneered radical transparency and uniquely publishes its assets and liabilities every 30 seconds on a public website (Transparency Page).

Uphold strips away the complexity to open up Web3 finance for everyone.

To learn more about Uphold, please visit https://uphold.com.

About the Role

Uphold is looking for a Director of Public Relations & Communications to own and drive the company's external voice; from proactive media strategy to crisis response and executive visibility. This is a high-visibility role for someone who can operate at two speeds simultaneously: strategic enough to sit with the CEO and shape company narrative, and hands-on enough to draft the release, pitch the reporter, and get the story placed themselves.

Key Responsibilities

Own the PR function end-to-end - strategy, execution, and measurement - across corporate, enterprise, retail and regulatory

Build and execute a proactive media strategy that positions Uphold and its leadership as authoritative voices in crypto, fintech, and financial services

Write and ship press releases, media statements, byline articles, executive talking points, and messaging frameworks - this is a role that writes, not just directs writing

Manage rapid-response and crisis communications, particularly around regulatory developments, market volatility, and industry news cycles that move fast in crypto

Leverage and grow existing relationships with crypto, fintech, and financial media (reporters, editors, producers) to secure earned coverage

Prep and accompany executives for interviews, panels, and press engagements - including sitting at the table with the CEO on strategic comms decisions

Coordinate cross-functionally with Marketing, Legal, Compliance, and Product to ensure messaging is accurate, timely, and aligned with business priorities

Manage multiple concurrent initiatives - many happening simultaneously

Monitor the media and regulatory landscape in real time and advise leadership on positioning and risk

Candidate Profile & Mindset

7+ years in PR/communications, with meaningful time in fintech, crypto, or financial services

Established media relationships across crypto-native, fintech, and mainstream financial press

Sharp writing skills - you can produce a press release, an executive statement, or a messaging doc that doesn't need heavy editing

Bias toward action - you thrive juggling multiple fast-moving workstreams rather than waiting for a single clear brief

Regulatory fluency - enough grasp of the crypto/fintech regulatory environment to communicate about it accurately and confidently under pressure

Calm under fire - crypto news cycles are volatile; you need to be the steady hand when things move fast

Perks & Compensation

Innovation and Impact

Contribute to pioneering projects in a dynamic and challenging environment.

Competitive Compensation

Performance bonuses, and comprehensive benefits on top of a competitive salary.

Strong Company Culture

Thrive in a supportive, collegiate environment with values of integrity, teamwork, accountability, and excellence.

Global Collaboration

Participate in regular updates, strategy sessions, and networking opportunities across the group.

Development Opportunities

Access training and mentorship programs.

Flexibility

Enjoy options to work from home, other locations, or adjust your hours.

Inclusive Environment

Value and respect diverse perspectives.

Our Benefits

Annual bonus program based on individual, team and company performance.

Generous PTO, healthcare, and employee assistance programs.

Engaging events and celebrations.

Well-stocked office kitchen with a foodie culture.

Visit our careers page for more exciting opportunities, if this role isn't the perfect fit.

E EOC Employer

Difference makes us stronger and better - together.

About Uphold

Uphold, founded in 2014 as Bitreserve by Halsey Minor with headquarters in New York and London, operates a multi-asset digital money platform for trading, custody and payments across crypto, fiat and metals. Its core product provides brokerage, wallet and card services with transparent reserve holdings and real-time proof of assets, serving retail and enterprise clients across 150+ countries. Headquartered across the US and UK with hubs in Portugal and Brazil, Uphold emphasizes regulatory coverage, integrated trading rails and connectivity to banking networks for fast funding. The platform supports 50+ currencies and stablecoins with on-chain transparency and compliance tooling for consumer and B2B use cases. Licensed in multiple jurisdictions, it focuses on accessible trading and treasury movement. Expect a compliance-aware, product-focused culture that values transparent operations, payments reliability and expanding practical access to digital assets.

uphold.com

View all 7 roles at Uphold

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