Front Office Manager

Job Role

Front Office Executive

Department

Front Office / Operations

Experience

5 years

Location

Multiple locations (Need to be flexible with Pan India)

About the Organization We believe exceptional hospitality begins at the front desk. Our teams are empowered to take ownership, deliver service excellence, and build long-lasting guest relationships in a fast-paced and people-driven environment.

Role Overview The Front Office Executive oversees daily front office activities, ensures service quality, and supports the front office team in delivering consistent guest experiences.

Responsibilities Manage daily front office operations and guest handling Ensure smooth check-in/check-out and reservation processes Address guest concerns and ensure timely resolution Train and guide Front Office Associates Coordinate with housekeeping, F\&B, and maintenance teams Monitor service quality and guest satisfaction scores Prepare daily reports and maintain shift handovers Ensure SOPs and brand standards are followed

Qualifications 5 years of front office experience in hospitality Strong communication and interpersonal skills Hands-on experience with PMS and billing systems Ability to handle pressure and multitask Leadership mindset with attention to detail Requirements: Degree in Hotel Management or Hospitality Some experience in hotel operations Strong leadership, financial, and communication skills

Benefits

Free Accommodation + Food PF \& Medical Insurance, Attractive salary with career growth opportunities

Pay

₹28,000.00 - ₹30,000.00 per month

Benefits

• Flexible schedule
• Food provided
• Health insurance
• Life insurance
• Paid sick time
• Provident Fund

Application Question(s)

• Current In hand Salary
• Expected In hand Salary
• Are you an immediate joiner?

Education

• Diploma (Preferred)

Work Location

In person