LO
Customer Service Representative
Lovebird Lingerie · Delhi
Pay₹15,000–20,000a month, as listed
WhereDelhi
TypeFull time
Posted30 Sep4 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list30 named
Live chatCustomer records maintenanceRecord-keepingComputer operationCustomer complaint handlingAfter-sales serviceOrder status updatesInbound customer enquiry call handlingCustomer returns handlingPhone communicationComputer literacyClient enquiry handlingInbound voiceClient record-keeping practicesEnglishLocal languageBusiness etiquetteClient servicesOrder assistanceRespectful communicationComputer skills10th PassProviding product informationHindiClient communication skillsProfessional phone etiquetteClient educationCommunication skillsClient liaisonClient interaction via phone calls
About this job
- Location
- 51 Savita Vihar, Basement, East Delhi
- Job Type
- Full-time
- Experience Required
- 1 year experience in customer service, chat support, or similar role preferred
- Gender Preference
- Open to all
Key Responsibilities
Manage customer queries through phone calls, WhatsApp, and online chat
Provide information about products, order updates, and other customer-related questions
Communicate with customers in a polite, clear, and professional manner
Keep proper records of customer interactions and order details
Assist customers with basic issues such as complaints, returns, or exchange requests
Required Skills
Good communication skills in Hindi and basic English
Comfortable using WhatsApp, phone calls, and basic computer or mobile applications
Patient, polite, and customer-focused approach
Ability to handle multiple customer conversations or calls at the same time
- Job Types
- Full-time, Walk-In
- Pay
- ₹15,000.00 - ₹20,000.00 per month
Benefits
Paid sick time
Paid time off
Education
Secondary(10th Pass) (Preferred)
- Work Location
- In person
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