WN
Group Manager - Operations
WNS Global Services · Bangalore
PayPay not listed
WhereBangaloreKarnataka
TypeInternship
Posted1 Oct14 days ago, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
About this job
Job Description Group Manager Process Training - 1. Lead, train, evaluate new hires in the system2. Plan and manage internal reinforcement and refresher trainings and feedback sessions on monthly basis3. Work collaboratively and conduct TNA/TNI with the Quality and Operations team to identify training needs4. Interact with client on weekly basis5. Manage content on the Learning Management System and create training SOPs6. Identify process gaps and fix them through process changes, refresher tra…
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