Customer service associate -
PVR Cinemas · Kochi
Pay₹16,500–21,000a month, as listed
WhereKochiKerala
TypeFull timeFreshers welcome
Posted1 Oct17 days ago, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Night shifts
No vehicle or licence needed
Skills they list20 named
Customer communicationCustomer complaint handlingGuest relationsSales transaction processingPayment processingGreeting customersClient enquiry handlingProcessing cash transactionsCounter salesMalayalamEnglishLocal languageHandling dissatisfied clients12th PassPayment collectionClient servicesClean workspace maintenanceDiplomaBillingCommunication skills
About this job
Role Overview & Responsibilities
- Customer Service
- Welcome guests, assist with inquiries, and guide visitors to their screens.
- Operations
- Handle ticketing, billing, cash transactions, and food & beverage counters.
- Maintenance
- Ensure hygiene and cleanliness standards are met across the cinema floor.
- Support
- Resolve customer complaints and promote memberships or special offers.
Requirements & Eligibility
- Age Limit
- Generally up to 25years old.
- Education
- Minimum Higher Secondary (12th Pass), diploma, or degree.
Skills: Good communication skills in English/Malayalam, pleasant personality, and willingness to work flexible shifts (day or night shifts, weekends, and holidays)
- Pay
- ₹16,500.00 - ₹21,000.00 per month
Benefits
Commuter assistance
Flexible schedule
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund
- Work Location
- In person
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