Customer Relationship Officer| Kolkata

Customer Relationship Officer| Kolkata

Kolkata, West Bengal, India

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JOB DESCRIPTION

To manage customer servicing and relationship activities through understanding customer requirements, recommending suitable banking solutions, facilitating service delivery and ensuring compliance with regulatory and Bank policies.

RESPONSIBILITIES

Servicing Branch Customers and maintaining branch operation in-line with Audit Compliance requirements.

Execute area mapping, cold calls and BTL activities to meet acquisition targets.

Complete accurate AOF/KYC and ensure CKYC submission without errors.

Cross‑sell insurance/investments and activate digital banking for all new customers.

Manage assigned portfolio for balances, usage and service requests within TAT.

QUALIFICATIONS

Experience Range

1 to 5 Years (Sales/ Service)

Qualifications

Graduate (Any Specialisation)

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JOB INFO

Job Identification

1136091

Posting Date

09/30/2026, 05:30 AM

Locations

48, Sir Hariram Goenka Street, Kolkata, West Bengal, 700007, IN

Apply Before

12/31/4712, 05:30 AM

Job Schedule

Full time

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48, Sir Hariram Goenka Street, Kolkata, West Bengal, 700007, IN

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