Front office executive

Key Responsibilities

• Welcome and greet customers in a professional and friendly manner.
• Handle customer enquiries through phone, WhatsApp, and in-person visits.
• Schedule and manage customer appointments.
• Maintain customer records and appointment details.
• Coordinate with doctors, consultants, therapists, and other team members.
• Follow up with customers regarding appointments and visits.
• Explain basic information about hair and skin care services.
• Manage reception and ensure a smooth customer experience.
• Handle billing, payments, and basic administrative tasks when required.
• Maintain daily reports and records.
• Support the team in achieving customer service and business targets.

Requirements

• Malayalam communication is mandatory.
• English communication is preferred.
• Good communication and interpersonal skills.
• Pleasant personality and professional appearance.
• Basic computer knowledge.
• Good customer-handling skills.
• Prior experience in a clinic, hospital, salon, beauty, healthcare, or front-office role is preferred.
• Freshers with good communication skills may also apply.

Skills

• Customer service
• Appointment management
• Front desk management
• Communication skills
• Basic computer/CRM knowledge
• Team coordination
• Professional and positive attitude

Pay

₹15,000.00 - ₹23,000.00 per month

Application Question(s)

• Do you have any Experience as a receptionist?

Education

• Bachelor's (Preferred)

Language

• Malayalam (Preferred)

Work Location

In person