Telesales Executive

Coral Bling Services Pvt Ltd · Gurugram

Work from home

Pay₹21,000–27,000a month, as listed

WhereGurugramHaryana

TypeFull time

Posted2 Oct8 days ago, via Apna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

Skills they list9 named

Good Communication SkillsbpoTelesalesInternational callingInbound processOutbound processEnglish proficiencyInternational BPOVoice Process

About this job

Key Responsibilities: International Support: Deliver high-quality customer service to global clients across assigned communication channels. Query Resolution: Answer customer inquiries and troubleshoot product or service issues quickly and accurately. Metric Performance: Meet daily performance targets including customer satisfaction, resolution time, and quality scores. Data Logging: Document every customer interaction accurately in the database CRM tool. Escalation Handling: Route complex technical issues or severe customer complaints to the correct tier-two support teams. Process Compliance: Follow company privacy policies and international security standards during every customer call.

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