Administrator cum Telecaller
Administrator cum Telecaller – W&H View Residency
W&H View Residency is looking for 5 motivated and professional Administrator cum Telecaller staff to join our team in Mattancherry, Kochi.
The role involves handling telephone enquiries, guest communication, reservations, follow-ups and day-to-day administrative/front-office activities.
Key Responsibilities
Handle incoming calls, enquiries and reservation-related communication
Make outbound calls for follow-ups, enquiries and promotions
Respond professionally to customer and guest queries
Assist with reservations, confirmations and follow-ups
Support front-office and general administrative activities
Maintain guest/customer records and update the system accurately
Perform basic data entry, documentation and reporting
Coordinate with other departments when required
Maintain professional communication with guests and customers
Carry out other related administrative duties assigned by management
Requirements
- Minimum qualification
- Degree in any stream
Good verbal communication and interpersonal skills
Comfortable handling incoming and outgoing calls
Basic computer knowledge and proficiency in MS
Good organisational and administrative skills
Attention to detail and ability to multitask
Professional and customer-friendly attitude
Prior experience in hospitality, telecalling, customer service, administration or front office is an advantage
Freshers with good communication and computer skills may also apply
Willingness to work day/night shifts as per the schedule
Position Details
- Job Type
- Full-time, Permanent
- Number of Openings
- 5
- Work Location
- In person
Location
W&H View Residency
6/153, Jew Town Rd, Kappalandimukku,
Mattancherry, Kochi, Kerala 682002
To Apply
- Send your CV to
- hd@whv-residency.com
- 7994912900
- Pay
- ₹15,000.00 - ₹18,000.00 per month
Application Question(s)
- What is your current location?
Are you willing to work day/night shifts as per the schedule?
Are you comfortable handling both incoming and outgoing customer calls?
When can you join?
Do you have experience in administration, telecalling, front office, hospitality or customer service?
- Work Location
- In person
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