Tele Calling Executive

ROLE

Tele calling Executive

Job Type

3 Months Contractual

Salary

18,000 - 25,000

NOTE

Own laptop and Mobile are mandatory

Key Responsibilities

Handle 50–100 outbound calls daily to parents.

Counsel parents and students regarding the organisation’s programmes, courses, academic offerings, and key benefits.

Explain the programme structure, features, learning approach, eligibility, and other relevant details clearly and accurately.

Understand the parent/student’s requirements, identify their interests and concerns, and provide appropriate information to move the conversation forward.

Generate and nurture positive leads by effectively communicating the value of the programme and addressing queries or objections.

Proactively follow up with interested parents and maintain regular communication to improve lead engagement and conversion.

Encourage and coordinate walk-in visits, counselling sessions, orientations, or further interactions with the concerned team/location.

Maintain a professional, courteous, and customer-focused approach during every interaction with parents.

Record accurate and detailed call outcomes, including lead status, parent requirements, interest level, follow-up requirements, objections, and next action.

Maintain updated daily lead and calling reports and ensure all required data is entered accurately and shared with the Reporting Manager within the specified timelines.

Track assigned leads systematically and ensure timely follow-ups without missing potential opportunities.

Coordinate with the respective location/CRM/admissions team wherever required to ensure smooth lead movement and follow-up.

Prepare and share daily reports on calls made, connected calls, interested leads, follow-ups, walk-ins generated, conversions, and other assigned KPIs.

Meet the assigned daily calling, follow-up, lead-generation, walk-in, and conversion targets.

Maintain confidentiality and accuracy of parent/student information and organisational data.

Perform any additional customer engagement, calling, follow-up, or reporting responsibilities assigned by the Reporting Manager.

APPLY NOW

hrsupport@arivedu.com

Pay

₹18,000.00 - ₹25,000.00 per month

Work Location

In person