Front Desk Receptionist

We are looking for a Front Desk Receptionist who will be the first point of contact for students, parents, and visitors. The candidate will play a key role in managing front office operations, student coordination, and maintaining smooth communication between parents, students, and internal teams.

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Key Responsibilities

Front Desk & Office Management

Greet students, parents, and visitors in a professional and friendly manner

Handle incoming calls, inquiries, and walk-ins

Manage front office operations and ensure a positive first impression of the institute

Maintain cleanliness and discipline at the reception and waiting area

Student & Parent Coordination

Act as the primary communication bridge between students, parents, and faculty

Address parent queries related to classes, batches, attendance, and schedules

Provide accurate information about courses, batches, and institute policies

Follow up with parents regarding attendance, performance, and updates

Student Data & Attendance Management

Maintain and update student records (admission details, contact information, batch allocation)

Manage daily student attendance using Excel sheets or internal systems

Prepare and update attendance reports and share them with management/faculty

Maintain proper documentation of student records

Class & Batch Management

Coordinate with faculty to manage class schedules and batch timings

Assist in organizing and managing multiple batches efficiently

Inform students and parents about class changes, reschedules, or holidays

Ensure smooth classroom operations and discipline

Coordination with Internal Teams

Coordinate with academic, administration, and management teams

Support internal staff with required student data and reports

Assist in admissions, inquiries, and follow-ups when required

Administrative Support

Maintain registers, files, and records systematically

Assist in basic office administration and reporting work

Handle emails, messages, and official communication professionally

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Required Skills & Qualifications

Excellent verbal and written communication skills

Confident in handling parents and students

Basic to intermediate knowledge of MS Excel and MS Office

Strong organizational and multitasking abilities

Polite, patient, and professional attitude

Ability to work in a fast-paced educational environment

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Preferred Candidate Profile

Experience in educational institutes, coaching centers, or training academies preferred

Local candidates preferred.

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Key Responsibility Focus

Your core responsibility is to ensure smooth communication and coordination between students, parents, and internal teams, while managing front desk operations and student data efficiently.

Job Types

Full-time, Permanent

Pay

₹20,000.00 - ₹30,000.00 per month

Benefits

Cell phone reimbursement

Internet reimbursement

Paid sick time

Work Location

In person