Tele counsellor

Job Description – Tele-Counsellor

Address

- SCO. 39 Ranjit Avenue D Block Amritsar

Department

Counselling / Sales

Designation

Tele-Counsellor

Experience

1–2 years in Tele-Counselling, Sales, Education Consultancy, or Immigration Industry

Freshers

Candidates with good communication and a confident personality may also apply.

Job Responsibilities

• Handle incoming and outgoing calls with prospective students/clients regarding study-abroad and immigration services.
• Understand clients’ requirements, educational background, and career goals.
• Provide basic information about countries, courses, admission processes, and visa services.
• Follow up with leads regularly and convert potential enquiries into counselling appointments.
• Maintain proper records of calls, follow-ups, and client interactions.
• Coordinate with counsellors and other departments for further processing.
• Achieve assigned calling, follow-up, and conversion targets.
• Maintain a professional and positive relationship with clients.

Required Skills \& Qualities

• Excellent verbal communication and interpersonal skills.
• Active, confident, smart, and enthusiastic personality.
• Good convincing and customer-handling skills.
• Professional, well-groomed, and presentable.
• Good listening and problem-solving abilities.
• Comfortable working with targets and follow-ups.
• Basic knowledge of MS Office will be an advantage.
• Candidates with relevant experience in immigration, education consultancy, tele-calling, or sales will be preferred.

Eligibility

• Experience: 1–2 years in a relevant field preferred.
• Freshers: Can apply if they have strong communication skills, confidence, and a willingness to learn.

Education

12th passout or Graduate in any stream preferred.

Age

20-30yrs

Salary

- 10,000 to 25,000

Pay

₹10,000.00 - ₹25,000.00 per month

Work Location

In person