SC
Jobs for fresher graduates and post graduates
Script Space Journals Private Limited · Gurugram
Pay₹21,000–23,000a month, as listed
WhereGurugramHaryana
TypeFull timeFreshers welcome
Posted3 Oct20 days ago, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list42 named
Content quality assurance reviewCustomer follow-upsLead generation from existing customersCustomer communicationCustomer complaint handlingAfter-sales serviceCustomer relationship buildingReferral-based lead generationCustomer needs analysisEnterprise SoftwareComputer literacyB.ScSales referralsCommercial terms negotiationClient enquiry handlingProviding information to customersB.PharmaClient relationship developmentAfter-sales issue resolutionClient needs assessmentQuality control auditQuality assuranceM.ScClient servicesCustomer loyaltyOrganisational skillsClient retention strategyClient negotiationClient status updatesAccount management conversationsCRM system proficiencyProductivity softwareClient referralsClient communication skillsAccount managementClient educationContent reviewCommunication skillsSales follow-upClient liaisonAfter-sales follow-upReferral-based selling
About this job
- Date posted
- October 3, 2026
- Pay
- ₹21,000.00 - ₹23,000.00 per month
Job description
Profile Summary
The main goal of this role is to maintain and manage the strong relationship with clients, communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of the existing clients and to get more business from them.
Key Roles and Responsibilities
- Proactively engaging with existing clients through direct outreach and leveraging word-of mouth referrals to build lasting relationships.
- Skilfully negotiating with clients to secure mutually beneficial pricing, ensuring exceptional value.
- Conducting meticulous quality assurance across all published materials, including research articles, reviews, books, and more.
- Keeping clients informed about the latest service offerings to continually meet their evolving needs.
- Analyzing and addressing customer issues to provide optimal and effective solutions.
Knowledge & Skills
- Education: Science-related disciplines are preferred – BSc, MSc, Pharmacy, etc.
- Familiarity with research publication processes is a plus, though not required.
- Detail-oriented with a commitment to maintaining high standards.
- Experience: Fresher or Experienced
- Basic proficiency in digital tools and software (e.g., Microsoft Office Suite, CRM tools).
- Excellent communication skills, both verbal and written.
- Detail-oriented with strong organizational skills.
- Customer-focused approach with the ability to understand and meet client needs.
- Willingness to learn and continuously improve skills.
- Work Location
- In person
Benefits
Provident Fund
- Work Location
- In person
- Pay
- ₹21,000.00 - ₹23,000.00 per month
Benefits
Provident Fund
- Work Location
- In person
Similar jobs in GurugramSee all →
Never pay to get work. If a listing asks for a fee, it is a scam. The ten signs →