Receptionist

§ Ensure all appointments sent in system are confirmed with an outcall to invite patients for Centre visit

§ Ensure appointments confirmed are in line with Center head availability

§ Manage calls, receive & pass on relevant messages to the concerned personnel

§ Address patient grievances & communicate the same to PX team and CH when needed

§ Monitor online reviews & communicate negative feedback to PX team and CH

§ Handle MIS on a daily basis & report to the concerned authority as and when needed

§ Ensure Front Office is always a clean & safe environment, manage equipment and adhere to SOPs & other company norms with integrity towards all stakeholders

Participate and contribute in quality improvement initiatives to ensure better performance and achieve business objectives

Kindly share CV'S - shefali.sacheti@indiraivf.in & WhatsApp- 7412077829

Job Types

Full-time, Permanent

Pay

₹20,000.06 - ₹25,000.73 per month

Benefits

Provident Fund

Ability to commute/relocate

Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education

Bachelor's (Preferred)

Experience

Microsoft Office

1 year (Preferred)

Front desk - Receptionist

1 year (Preferred)

total work

1 year (Preferred)

Language

English (Preferred)

Work Location

In person