AM
Non-Voice process *EXPEREINCED ONLY IN LIVE CHAT*
Aminno Software Technologies · Bangalore
Pay₹19,000–26,000a month, as listed
WhereBangaloreKarnataka
TypeFull time
Posted5 Oct8 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Walk-in interview
Day work
No vehicle or licence needed
Skills they list17 named
Live chatCustomer records maintenanceRecord-keepingCustomer communicationCustomer complaint handlingTeluguClient enquiry handlingEnglishLocal languageAchieving service-level targetsClient servicesNon-voiceKannadaHindiClient communication skillsEscalation handlingClient liaison
About this job
Key Responsibilities
Handle customer queries through live chat / non-voice support.
Provide accurate and timely resolutions to customer concerns.
Manage multiple chats simultaneously while maintaining quality.
Communicate professionally with customers in English and any one regional language – Hindi, Kannada, or Telugu.
Follow company processes, guidelines, and escalation procedures.
Maintain accurate records of customer interactions.
Meet assigned productivity, quality, response-time, and CSAT targets.
Escalate complex or unresolved issues to the appropriate team.
Ensure a positive customer experience throughout the interaction.
NOTE
- Only experienced candidates and immediate joiners are eligible for this role.
- Only candidates located in Bangalore will be considered.
- If you are interested and actively looking for a job, please share your resume on WhatsApp at 9148447803.
- Pay
- ₹19,000.00 - ₹26,000.00 per month
- Work Location
- In person
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