Spa Manager

Job Description

Job Title

Spa Manager

Pay

₹30,000.00 - ₹40,000.00 per month

Job description

Roles and Responsibility

-

• The manager of a spa facility should oversee the operation of a business that provides clients with various services, including massages, facials, manicures, pedicures and more.

• He or she should provide the spa visitors with a satisfying experience and manages all staff and activities of the facility.

• Depending of the facility, some daily duties may include human resources, office procedures, marketing, ordering supplies and materials, housekeeping, staff training, and handling complaints.

• Create a motivating environment of sincerity, warmth and fun for staff and guests.

• Demonstrate an exceptional level of professionalism for the staff to emulate.

• Effectively administer and monitor Staff Scheduling procedures.

• Manage inventory effectively.

• Implement a clearly established opening and closing procedure.

• Ensure stock and cash items are kept safely under lock and key.

• Attend Management meetings and convey all relevant information throughout the Spa.

• Hold regular staff meetings to keep staff up to date on all aspects of the Spa's operation.

• Anticipate, identify and ensure customer needs are being met in the best possible way.

• Monitor customer satisfaction with surveys, focus groups and comment cards.

• Develop and deliver credible, competitive, value-plus service to the customer.

• Guide staff to become caring problem solvers, cooperative, accommodating and fair.

• Exhibit a professional attitude, and an Ability to handle difficult situations.

• Uphold gracious front desk procedures in the booking and handling of customers.

• Maintain fresh, effective programs to consistently retain and grow customer base.

• Develop and maintain compensation guidelines for customer complaint handling.

Experience

- 2 to 6 years in Retail/ hospitality Industry/BPO/ hotel industry /Candidates from Spa Industry (Preference)

Job Location

-Dehradun

Ready to work in shift of 11am to 9pm (has to work for 10 hours)

Candidate Photograph is compulsory

Website

-www.aromathai.net

Feel free for any query at 9667414464

Job Type

Full-time

Schedule

Day shift

Evening shift

Education

Bachelor's (Preferred)

Experience

total work

5 years (Preferred)

Management

2 years (Preferred)

Language

English (Preferred)

Job Type

Full-time

Benefits

• Provident Fund

Work Location

In person

Job Type

Full-time

Pay

₹30,000.00 - ₹40,000.00 per month

Ability to commute/relocate

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Experience

• Sales : 5 years (Required)

Language

• English (Required)

Work Location

In person