JA
IVF Telecaller / IVF Counselling Executive
Jain Hospital · Delhi
Pay₹20,000–25,000a month, as listed
WhereDelhi
TypeFull time
Posted6 Oct3 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list43 named
Collaborate with healthcare professionalsSales persuasionCustomer records maintenanceRecord-keepingComputer operationOutbound lead nurturingCustomer relationship buildingInbound customer enquiry call handlingClinical record keepingPhone communicationCustomer appointment bookingComputer literacyPatient appointment coordinationClient enquiry handlingInbound voiceOutbound telemarketingEnglishClient relationship developmentLocal languageLead conversionMedical schedulingLead nurturingClient servicesPhone canvassingRespectful communicationHealth record trackingComputer skillsHandling patient queriesPatient record updatingHindiClient communication skillsTelemarketingPatient educationManaging patient recordsProfessional phone etiquetteClient educationMedical appointment creationCommunication skillsSales follow-upClient liaisonStakeholder relationship buildingOffice phone managementSales appointment setting
About this job
IVF Telecaller / Patient Counselling Executive
- Company
- Jain Hospital
- Location
- Jagriti Enclave, Delhi
- Job Type
- Full-Time
- Salary
- ₹20,000 – ₹25,000/month
- Experience
- 2+ Years Preferred
Job Summary
We are looking for a confident, patient-friendly and experienced Telecaller / Patient Counselling Executive to handle patient enquiries, lead follow-ups and appointment coordination.
Key Responsibilities
- Handle inbound & outbound patient calls.
- Explain IVF/fertility services and consultations professionally.
- Follow up with leads and convert enquiries into appointments.
- Coordinate patient appointments and follow-ups.
- Maintain lead and patient records.
- Build positive relationships with patients.
- Coordinate with doctors and clinic staff when required.
Requirements
- 2+ years of experience in Telecalling / Patient Counselling / Healthcare preferred.
- IVF/Fertility experience will be an advantage.
- Excellent Hindi & English communication skills.
- Good counselling, convincing and follow-up skills.
- Basic computer knowledge.
- Confident, polite and empathetic personality.
- Freshers with excellent communication skills may also apply.
Key Skills
Telecalling | Patient Counselling | IVF Counselling | Lead Follow-up | Lead Conversion | Appointment Booking | Hindi | English
- Pay
- ₹20,000.00 - ₹25,000.00 per month
Benefits
Food provided
Application Question(s)
How many years of Tele calling / Patient Counselling experience do you have?
What is your current location in Delhi?
Are you comfortable working in Jagriti Enclave, Delhi, at ₹20,000–₹25,000/month?
- Work Location
- In person
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