IVF Telecaller / Patient Counselling Executive

IVF Telecaller / Patient Counselling Executive

Company

Jain Hospital

Location

Jagriti Enclave, Delhi

Job Type

Full-Time

Salary

₹20,000 – ₹25,000/month

Experience

2+ Years Preferred

Job Summary

We are looking for a confident, patient-friendly and experienced Telecaller / Patient Counselling Executive to handle patient enquiries, lead follow-ups and appointment coordination.

Key Responsibilities

• Handle inbound & outbound patient calls.
• Explain IVF/fertility services and consultations professionally.
• Follow up with leads and convert enquiries into appointments.
• Coordinate patient appointments and follow-ups.
• Maintain lead and patient records.
• Build positive relationships with patients.
• Coordinate with doctors and clinic staff when required.

Requirements

• 2+ years of experience in Telecalling / Patient Counselling / Healthcare preferred.
• IVF/Fertility experience will be an advantage.
• Excellent Hindi & English communication skills.
• Good counselling, convincing and follow-up skills.
• Basic computer knowledge.
• Confident, polite and empathetic personality.
• Freshers with excellent communication skills may also apply.

Key Skills

Telecalling | Patient Counselling | IVF Counselling | Lead Follow-up | Lead Conversion | Appointment Booking | Hindi | English

Pay

₹20,000.00 - ₹25,000.00 per month

Benefits

Food provided

Application Question(s)

How many years of Tele calling / Patient Counselling experience do you have?

What is your current location in Delhi?

Are you comfortable working in Jagriti Enclave, Delhi, at ₹20,000–₹25,000/month?

Work Location

In person