Jobs›Tele Caller, Delhi

Tele Caller Executive

Iswarya Health Pvt Ltd · Delhi
Pay₹20,000–25,000a month, as listed
WhereDelhi
TypeFull time
Posted6 Oct2 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list28 named
Customer complaint handlingCustomer relationship buildingEmail communicationInbound customer enquiry call handlingPhone communicationClient enquiry handlingCustomer satisfaction trackingInbound voiceCustomer feedback analysisEnglishLocal languageBachelor's degree in business administrationBachelor's degree – MarketingBachelor's degreeCustomer service through social mediaClient servicesBBACustomer relationship managementData analyticsBusiness AdministrationHandling patient queriesHindiClient communication skillsTelemarketingCommunication skillsClient liaisonCross-functional communicationClient interaction via phone calls
About this job

Handle patient inquiries and resolve issues.

Provide prompt, efficient, and satisfactory responses to patient inquiries.

One year Experience in telecalling will be added as advantage.

Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments.

Analyze customer data to identify patterns and insights, and leverage this information to enhance customer relationship management strategies.

Manage customer interactions, inquiries, and complaints across various channels, including email, phone, and social media.

Monitor customer feedback regularly and identify areas of improvement in our services.

Bachelor’s degree in business administration, marketing, or any other related field.

Excellent communication and interpersonal skills

call
8925958106
Job Type
Full-time
Pay
₹20,000.00 - ₹25,000.00 per month

Education

Bachelor's (Required)

Experience

Telemarketing
1 year (Required)

Language

English (Required)

Hindi (Required)

Work Location
In person

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