Jobs›Tour Operations, Bangalore

Tour Operations Executive

Marvel Tours Pvt. Ltd · Bangalore
Pay₹30,000a month, as listed
WhereBangaloreKarnataka
TypeFull time
Posted7 Oct14 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list43 named
Hotel bookingCustomer communicationOperations efficiency analysisTravel arrangementsEvent coordination logisticsTourism ManagementTourismLogistics managementTravel agency experienceOperations coordinationStakeholder liaisonCross-departmental liaisonQuality managementBachelor's degree in business administrationAnalysis skillsTravel company experienceRecords managementContinuous improvementCost analysisHospitality industry experienceClient servicesHospitality ManagementBBAQuality improvementVendor communicationRelationship managementReservation systemsClient communication managementTour package reservationCustomer supportBusiness AdministrationCRM system proficiencyProductivity softwareOperational metrics analysisClient communication skillsDiplomaInternal team coordination for issue resolutionTravel schedulingCommunication skillsClient liaisonCross-functional communicationAnalyticsReservation management
About this job

Executive – Tour Operations is a full-time, on-site role based in Bengaluru.This role is responsible for coordinating day-to-day tour operations, including itinerary planning, costing and quoting the whole package, booking and confirming services, managing transportation and accommodation arrangements, and ensuring smooth execution of individual and group tours. The Executive will liaise with Travel Agents,vendors, hotels, and internal teams, handle guest queries and issues, and monitor service quality to maintain company standards. The role also involves maintaining accurate operational records, analyzing tour performance, supporting event and group tour logistics, and recommending process improvements to enhance efficiency and customer satisfaction.

Qualifications

Candidates should possess strong Operations and Operations Management skills for handling end-to-end tour coordination and logistics.

Candidates should possess solid Analytical Skills for evaluating tour performance, costs, and service quality.

Candidates should possess excellent Communication and Interpersonal Skills for interacting with guests, vendors, and internal teams.

Knowledge of the travel and tourism industry in South India and experience in tour operations or travel agencies is highly beneficial.

Ability to work in a fast-paced environment, manage multiple tours simultaneously, and resolve operational issues promptly.

Proficiency with basic office software and reservation/booking tools; familiarity with CRM or tour management systems is an advantage.

Relevant diploma or degree in Travel & Tourism, Hospitality Management, Business Administration, or a related field is preferred.

Pay
From ₹30,000.00 per month

Benefits

Provident Fund

Work Location
In person

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