Customer Support Executive

Customer Support Executive – Voice Process

Job Type

Full-time

Work Mode

Work from Office

Experience

Freshers & Experienced Candidates

Qualification

12th Pass or Any Degree

Job Description

We are hiring Customer Support Executives to handle customer queries and provide accurate, timely, and professional assistance.

Roles & Responsibilities

Handle customer queries and provide appropriate resolutions.

Assist customers with troubleshooting and service-related issues.

Handle queries related to prepaid and postpaid services.

Understand customer concerns and provide accurate information and guidance.

Communicate professionally and maintain a customer-focused approach.

Handle customer interactions effectively in English.

Follow process guidelines, company policies, and quality standards.

Maintain a high level of customer satisfaction.

Candidate Requirements

Good proficiency in English is mandatory.

Minimum qualification

12th Pass or Any Degree.

Freshers and experienced candidates can apply.

Strong communication and customer-handling skills.

Good problem-solving and troubleshooting abilities.

Customer-focused and professional attitude.

Comfortable working in 24/7 rotational shifts.

Willingness to work according to business and process requirements.

Who Can Apply?

Freshers and candidates with prior customer service, BPO, voice process, or customer support experience are welcome to apply.

Interested candidates can apply with their updated resume.

Pay

₹19,000.00 - ₹27,000.00 per month

Work Location

In person