Tele Caller Executive

We are looking for a proactive, energetic, and articulate Telecalling Executive with 1 to 2 years of experience to join our growing team. In this role, you will be responsible for making outbound calls to prospective clients, pitching our services/products, handling inquiries, and maintaining accurate customer interaction records.

Key Responsibilities

Outbound Calling

Initiate phone calls to potential leads to introduce company products and services using standard scripts.

Lead Generation \& Conversion: Qualify potential leads, convert prospective clients into qualified opportunities, or schedule follow-up meetings for the sales team.

Customer Support

Answer customer inquiries clearly, resolve doubts, and explain feature/benefit offerings accurately.

Data \& CRM Management: Log daily call activity, update customer details, and keep track of follow-up schedules in the CRM database/Excel.

Target Achievement

Consistently meet or exceed daily call volume metrics, lead generation targets, and monthly performance goals.

Required Skills \& Qualifications

Experience

1 to 2 years of proven hands-on experience as a Telecaller, Inside Sales Representative, or Customer Service Executive.

Language Proficiency: Strong verbal and written communication skills in English (fluency in a local language like Hindi or regional dialect is a plus).

Education

Higher Secondary (10+2\) or Any Graduate degree.

Soft Skills

Active listening ability, positive phone etiquette, high persuasion skills, and a professional, patient demeanor.

Technical Knowledge

Basic proficiency in MS Office (Excel/Word) and familiarity with CRM systems or calling software.

Compensation \& Benefits

Fixed Salary

₹8,000 – ₹15,000 / month (based on prior experience and skill set)

Variable Pay

High performance-based daily/monthly incentives

Perks

Paid training, career advancement opportunities, and paid time off

Work Location

In person