Tele Caller Executive

JOB DESCRIPTION: TELECALLER EXECUTIVE

Job Title

Telecaller Executive

Institution Overview

GIFT Autonomous, Bhubaneswar. A College of Repute imparting Diploma, B.Tech, M.Sc, M.Tech, MCA, MBA, PhD, BBA, BCA. Students are mainly from Odisha, Bihar, Jharkhand and West Bengal.

Location

GIFT Autonomous, Bhubaneswar.

Role Overview

The Telecaller will be responsible for engaging with prospective students and parents through telecounselling. The role focuses on student guidance, admissions support, and relationship management to enhance enrolment outcomes and institutional outreach.

Key Responsibilities

Telecounselling (Inbound \& Outbound)

• Handle incoming admission-related queries through phone calls and other communication channels.
• Conduct outbound calls to prospective students generated through various campaigns and databases.
• Maintain structured follow-up to convert leads into admissions.

Lead Conversion \& Admission Support

• Guide prospective candidates through the admission process.
• Ensure effective conversion of leads into confirmed admissions.
• Maintain proper records of interactions and conversions.

Data Management \& Reporting

• Maintain daily reports on calls, conversions, and pipeline status.
• Update CRM or admission tracking systems regularly.

Eligibility Criteria

12th pass \& Graduate in any discipline

Strong communication skills in English, Hindi, Odia (preferred).

Good communication in Bengali will be an added advantage

Basic proficiency in MS Office, CRM tools, email handling \& data handling.

Prior experience in telecalling, counselling, or sales-oriented roles will be an advantage.

Salary

As per market Standard

Desired Attributes

• Persuasive communication and interpersonal skills
• Target-oriented mindset with a proactive approach
• Ability to handle pressure during peak admission cycles
• Professional attitude and commitment to institutional growth

Interested candidates may please submit their details in the link mentioned below

https://cms.gift.edu.in/career.php , latest by 20 Oct 2026

In case of doubts, please call 7682838146 / 7873008143. Please visit organization website www.gift.edu.in for more details.

Contact Address

GIFT Autonomous

At – Gramadiha, Po – Gangapada, Via – Janla

Dist – Khurda, Odisha, Pin - 752054

Pay

₹10,000.00 - ₹12,000.00 per month

Ability to commute/relocate

• Bhubaneswar, Odisha: Reliably commute or planning to relocate before starting work (Required)

Language

• Odia (Required)
• Hindi (Required)

Location

• Bhubaneswar, Odisha (Preferred)

Work Location

In person