Operation Executive

Operations Executive – CRM & Order Management 📍 Location : Bengaluru 💼 Job Type : Full-Time | Work From Office 🎓 Qualification : Any Graduate 💰 Experience : 1–2 Years (Freshers with relevant skills can also apply) About the Role CEDWEN Technologies is looking for an Operations Executive to manage day-to-day order processing, CRM updates, documentation, customer/vendor coordination and payment follow-ups. Key Responsibilities

• Process customer orders and update CRM accurately.
• Create and manage Orders, POs, Sales Invoices and Proforma Invoices.
• Send invoices, welcome emails and license certificates to customers.
• Coordinate with OEMs/vendors and the Technical Team for orders, licenses, installation and activation.
• Follow up with customers for invoice confirmation and pending payments.
• Maintain customer and vendor payment records in CRM.
• Upload and organize documents in Google Drive.
• Monitor pending operational activities and ensure timely completion.
• Maintain Sales & Purchase Reports.
• Coordinate for GST-related reports and activities.
• Ensure CRM and documentation are updated until the order is completely closed. Skills Required ✔ Good communication and follow-up skills ✔ Good knowledge of MS Excel / Google Sheets ✔ Basic CRM knowledge ✔ Good documentation and organizational skills ✔ Attention to detail ✔ Ability to manage multiple tasks and deadlines ✔ Customer and vendor coordination skills