Call Quality Analyst

Igt solutions · Chennai

Pay₹12,000–43,000a month, as listed

WhereChennaiTamil Nadu

TypeFull time

Posted9 Oct10 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

Skills they list9 named

Customer serviceEnglishCall scripting adherenceTechnical supportQuality control audit12th PassCompliance monitoringQuality assuranceCall quality auditing

About this job

Call Quality Analyst (QA) monitors, evaluates, and scores customer service interactions (phone calls, live chats, and emails) against company standards, compliance rules, and scripts to improve overall customer experience

Pay: ₹12,000.00 - ₹43,000.00 per month

Benefits

Cell phone reimbursement

Flexible schedule

Paid sick time

Work Location: In person

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