Back Office Executive

About the Company

Sree Nandhee’s Technologies is a well-established company with 25 years of experience in the solar energy field we are the premier business partner of Vertiv Energy Private Limited, since 1999.

Job Description

We are looking for a dynamic Back Office Executive who plays a crucial role in the overall efficiency and productivity of the organization. You will work closely with other team members to ensure seamless communication and coordination between departments.

Job Responsibilities

• Handling Inbound Calls and Mails
• Schedule AMC and repairing jobs for Service engineers.
• Obtain and evaluate all relevant information to handle product and service inquiries
• Set up new customer accounts and Manage customers' accounts
• Organize workflow to meet customer timeframes
• Direct requests and unresolved issues to the Service Engineers.
• Keep records of customer interactions and transactions
• Record details of inquiries, comments and complaints
• Maintain customer databases
• Monitoring the Service activities and provide timely resolution to customers.

Requirements

• Proven experience as a Back Office Executive or in a similar role minimum 5 years.
• Proficient in using office software, such as MS Excel, Word, and PowerPoint, Outlook up.
• Good communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively
• Ability to work independently and in a team.
• Problem-solving.

Interested candidates kindly contact 9500145166

Pay

₹10,000.00 - ₹30,000.00 per month

Benefits

Paid sick time

Paid time off

Provident Fund

Work Location

In person