Customer Care Executive

Customer Service Executive (Night Shift)

Minimum 2 years of experience in an international call center voice process.

Excellent English communication skills.

Location

https://maps.app.goo.gl/8cRqh1Lu1rNkUHU17

Shift

Fixed Night Shift (Monday to Friday, 5:30 PM – 3:30 AM)

Transport

Not Provided

About the Role

We’re looking for a Customer Service Executive (CSE) who is patient, confident, and passionate about delivering excellent customer experiences. In this role, you’ll be responsible for handling client queries, providing timely support, and ensuring a smooth and positive experience for our customers.

You’ll play a key role in maintaining customer satisfaction and building long-term relationships through clear communication and problem-solving.

Key Responsibilities

Handle customer inquiries via calls, emails, and online channels.

Maintain a positive, empathetic, and professional attitude toward customers and internal teams.

Resolve customer issues efficiently and ensure high satisfaction levels.

Provide accurate information about company products/services.

Follow up with customers to ensure their concerns are fully addressed.

Coordinate with internal teams to ensure timely resolution of issues.

Maintain detailed records of customer interactions and support activities.

Consistently meet or exceed customer service and performance targets.

Requirements

Experienced professionals in international voice (BPO) minimum 1 year.

Fluency in English (written and verbal) is mandatory.

Qualification

Any Graduate or Undergraduate.

Strong communication, problem-solving, and interpersonal skills.

Customer-focused, patient, and proactive in approach.

Willingness to work in a fixed night shift (Monday to Friday).

How to Apply

Interested candidates can apply directly here or send a WhatsApp message to

+91 99622 33855

If you’re facing any issues while applying, feel free to call us at the same number for assistance.

Why Join Us?

Join a dynamic and growth-driven environment where your contribution directly impacts customer satisfaction and business success. Be part of a team that values service excellence, teamwork, and long-term customer relationships.

Pay

₹25,000.00 - ₹35,000.00 per month

Benefits

Paid sick time

Work Location

In person