CSE (Customer Support Executive)

Customer Support Executive – International Voice Process

Company

MantraCare

Location

Paschim Vihar, New Delhi

Job Type

Full-Time

Work Mode

On-site

Job Overview

MantraCare is looking for confident and customer-oriented individuals to join our team as Customer Support Executives for the International Voice Process. The ideal candidate should have good communication skills, a positive attitude, and the ability to communicate professionally with international customers.

Key Responsibilities

• Handle inbound and outbound calls with international customers.
• Respond to customer queries and provide appropriate solutions.
• Communicate professionally and maintain positive customer relationships.
• Follow up with customers whenever required.
• Maintain accurate records of customer interactions.
• Coordinate with internal teams to resolve customer concerns.
• Ensure a positive customer experience through effective communication.

Requirements

• Good verbal communication skills in English.
• Confidence in handling phone calls and speaking with customers.
• Basic computer knowledge and familiarity with MS Office.
• Customer-focused attitude and willingness to learn.
• Freshers and experienced candidates can apply.
• Previous experience in international calling, BPO, telecalling, or customer support will be an advantage.

What We Offer

• Competitive salary based on skills and experience.
• Performance-based incentives, where applicable.
• Learning and career growth opportunities.
• Supportive and professional work environment.

Job Details

• Working Days: 6 days a week
• Working Hours: 9:00 AM to 6:00 PM
• Work Location: Paschim Vihar, New Delhi

How to Apply

Interested candidates can apply through Indeed or share their updated resume through

Contact/WhatsApp

9625032155

Email

gulfan@mantra.care

Pay

₹20,000.00 - ₹35,000.00 per month

Benefits

• Health insurance
• Provident Fund

Work Location

In person