Jobs›Customer Service, Mumbai

Customer Service Executive – Collections Andheri

XCELA · Mumbai
Freshers welcome
PayPay not listed
WhereMumbai
TypeFulltimeFreshers welcome
Posted11 Oct22 days ago, via Indeed
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
About this job
Job Description
Telecaller – Banking Collections (Outbound Calling)
Location
Andheri, Mumbai
Salary
₹12,000 – ₹16,000 per month
Experience
Freshers and candidates with 1–3 years of experience
Job Type
Full-Time, Work from Office

Job Summary

We are looking for enthusiastic and confident candidates for an Outbound Telecalling – Banking Collections process. The candidate will be responsible for contacting customers regarding pending loan EMIs, credit card dues, overdue payments, and payment reminders.

Roles \& Responsibilities

  • Make outbound calls to customers regarding pending payments, loan EMIs, and credit card dues.
  • Remind customers about overdue payments and follow up on payment commitments.
  • Communicate politely and professionally with customers.
  • Maintain call records and update customer details in the system.
  • Handle customer queries and coordinate with the concerned team when required.
  • Achieve daily calling targets and follow company guidelines.

Candidate Requirements

  • Freshers are welcome to apply; candidates with 1–3 years of experience are preferred.
  • Good communication skills and a confident telephone manner.
  • Basic computer knowledge.
  • Ability to communicate politely and handle customer conversations professionally.
  • Positive attitude, willingness to learn, and target-oriented approach.

Salary \& Benefits

  • Monthly Salary: ₹12,000 – ₹16,000
  • Work Location: Andheri, Mumbai
  • Working Mode: Work from Office

Interested candidates can apply now!

Pay
₹12,000.00 - ₹15,000.00 per month

Application Question(s)

  • Are you fresher or do you have experience in tele calling if yes how much
  • Are you comfortable travelling Andheri
  • if working what is monthly salary
Work Location
In person

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