sales executive

Tatvam Constructions Pvt. Ltd. is looking for a confident, presentable, and customer-oriented Sales Executive to handle walk-in customers and prospective homebuyers at its V-Uptown residential project in Kiwale, Pune.

The candidate will be responsible for welcoming clients, understanding their property requirements, explaining the project and available residential options, conducting project and sample-flat visits, handling customer queries, and converting prospective buyers into confirmed bookings.

Key Responsibilities

A. Walk-In Customer Handling

Welcome walk-in customers and provide a professional, hospitable experience.

Understand customers’ home-buying requirements, budget, preferred configuration, and purchase timeline.

Build a positive relationship with customers and their family members.

Identify suitable residential options based on customers’ needs.

B. Project Presentation

Explain the V-Uptown project, its features, location advantages, connectivity, amenities, and available facilities.

Present project brochures, floor plans, layouts, sample flats, and other sales materials.

Explain flat configurations, carpet areas, floor plans, specifications, and available inventory.

Highlight the project's genuine benefits and suitability for self-use or investment.

C. Site Visits & Sample Flat Presentation

Accompany customers on project site visits and explain the layout and project features.

Show sample flats, wherever available, and explain the layout, room sizes, fittings, and specifications.

Explain available amenities and the current development status accurately.

Address customer questions during the visit and ensure a positive customer experience.

D. Pricing & Commercial Discussions

Explain approved flat prices, payment schedules, booking amounts, applicable charges, and available offers.

Provide accurate information about applicable taxes, maintenance charges, parking, and other costs as per approved company details.

Handle customer objections related to price, location, flat configuration, and payment terms.

Coordinate with the Sales Manager or management for discounts, negotiations, and approvals beyond delegated authority.

E. Sales Conversion & Booking

Follow up with walk-in customers and site visitors who require additional time to make a decision.

Maintain regular communication with interested clients regarding their visit and purchase decision.

Explain the booking procedure and assist customers with the required booking documentation.

Coordinate with the accounts, CRM, and documentation teams during the booking process.

Work towards converting walk-in enquiries and site visits into confirmed flat bookings.

F. Customer Relationship Management

Maintain professional relationships with prospective and existing customers throughout the sales process.

Address customer queries promptly and coordinate with the concerned departments when necessary.

Maintain accurate records of walk-ins, site visits, customer feedback, negotiations, and booking status.

Provide daily sales updates and reports to the Sales Manager.

Required Skills & Competencies

Excellent face-to-face communication and presentation skills.

Strong interpersonal skills and the ability to build trust with homebuyers.

Good knowledge of residential property sales and the home-buying process.

Ability to explain floor plans, carpet areas, flat configurations, amenities, and project features clearly.

Strong persuasion, negotiation, and closing skills.

Ability to handle customer objections and answer queries confidently.

Professional personality, grooming, patience, and a customer-friendly attitude.

Good knowledge of English, Hindi, and Marathi.

Basic computer knowledge and proficiency in MS Office and sales documentation.

Ability to work towards monthly sales and booking targets.

Educational Qualification & Experience

Graduate in any discipline; a qualification in Sales, Marketing, or Business Administration is preferred.

Prior experience in residential real estate sales, property demonstrations, or customer-facing sales is preferred.

Candidates with experience in handling walk-in customers, conducting site visits, and closing residential property deals will be given preference.

Freshers with excellent presentation skills, confidence, and a strong willingness to learn may also be considered.

Key Performance Indicators (KPIs)

Number of walk-in customers handled.

Number of project presentations and site visits conducted.

Conversion rate from walk-in enquiries and site visits to bookings.

Monthly flat booking targets achieved.

Quality of customer handling and customer feedback.

Accuracy of sales records and booking documentation.

Timely follow-up with walk-in customers and site visitors.

Working Conditions

Full-time position based at the V-Uptown Sales Office, Kiwale, Pune.

Willingness to work on weekends and holidays as required by customer visits and project sales activities.

Salary, incentives, and sales targets will be as per company policy.

Work Location

Tatvam Vittoria – V-Uptown Sales Office, in front of Innovative World School, Kiwale, Pune – 412101.

Reporting To

Sales Manager / Sales Head.

Pay

₹20,000.00 - ₹22,000.00 per month

Work Location

In person