Business Development Manager (BDM)

Business Development Manager – BPO | Domestic & International Campaigns

Location

Kolkata, West Bengal

Job Type

Full-time

Experience

3–4+ years in BPO / Outsourcing Business Development

Salary

₹50,000+ per month

Working Days

Monday to Saturday

Job Description

We are looking for an experienced and result-oriented Business Development Manager (BDM) with 3–4+ years of experience in the BPO/outsourcing industry.

The ideal candidate should have a proven track record in client acquisition, lead generation, BPO sales, campaign sourcing, and business development across both domestic and international markets.

Key Responsibilities

Identify and acquire new clients for domestic and international BPO/outsourcing campaigns.

Generate qualified leads through LinkedIn, email outreach, networking, referrals, and other channels.

Identify businesses looking to outsource processes such as Customer Support, Voice/Non-Voice, Lead Generation, Data Entry, Back Office, Healthcare/RCM, and other BPO services.

Connect with business owners, decision-makers, and key stakeholders.

Understand client requirements and propose suitable outsourcing solutions.

Prepare business proposals, presentations, and commercial offers.

Negotiate pricing and commercial terms with prospective clients.

Build and maintain strong relationships with domestic and international clients.

Manage the complete business development cycle from lead generation to client conversion and onboarding.

Achieve monthly and quarterly business development targets.

Maintain accurate records of leads, follow-ups, opportunities, and conversions.

Requirements

3–4+ years of experience in BPO/Outsourcing Business Development or BPO Sales.

Strong understanding of the BPO industry and outsourcing models.

Proven experience in acquiring domestic and international BPO campaigns.

Demonstrated track record of bringing in new clients and business opportunities.

Excellent communication, negotiation, and presentation skills.

Strong lead-generation, prospecting, and relationship-building abilities.

Experience dealing with international clients is preferred.

Good understanding of LinkedIn, email outreach, networking, and other business development channels.

Ability to work independently and consistently meet business development targets.

Compensation & Benefits

Starting Salary

₹50,000+ per month

Provident Fund (PF) available

Compensation may vary based on experience, expertise, and proven client-acquisition track record.

Ideal Candidate

We are specifically looking for a BPO business development professional who knows how to identify, approach, negotiate with, and convert domestic and international clients for outsourcing campaigns.

Candidates with an existing BPO industry network and a proven track record of bringing in clients and campaignswill be highly preferred.

Interested candidates can apply through Indeed or send their updated CV to

hrs@lusterservices.com

Pay

From ₹50,000.00 per month

Benefits

Paid sick time

Paid time off

Provident Fund

Ability to commute/relocate

Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s)

Are you okay with the location?

Experience

BDM

3 years (Required)

Work Location

In person