KN
Insurance Executive
KnowHance Outserve Pvt Ltd · Kolkata
Pay₹8,000–10,000a month, as listed
WhereKolkataWest Bengal
TypeFull time
Posted9 Oct31 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list63 named
Insurance needs analysisPromotional pitchingSales persuasionCustomer records maintenanceComputer operationCold callingCustomer complaint handlingAfter-sales serviceSales experience within finance sectorOutbound lead nurturingCustomer relationship buildingInbound customer enquiry call handlingCustomer needs analysisPhone communicationCall loggingCustomer appointment bookingClient detail updatesComputer literacySales needs analysisClient enquiry handlingBengaliInbound voiceRetention call handlingOutbound telemarketingEnglishClient data maintenance in CRMAfter-sales issue resolutionClient needs assessmentLocal languageLead conversionVoice-based call centre experience12th PassBachelor's degreeLead nurturingClient servicesPhone canvassingCustomer renewal managementProspectingClient negotiationTelesalesHealth insurance salesCRM system proficiencyProviding product informationHindiClient communication skillsInsurance salesTelemarketingMonthly sales quota achievementAfter-call work proceduresOpen market lead generationComplaint resolution call handlingClient educationCommunication skillsBusiness lead generationSales follow-upClient liaisonAfter-sales follow-upCustomer acquisitionSales appointment settingClosing dealsClient interaction via phone callsCustomer account updatingCustomer data entry
About this job
Primary Objective: Connect with prospective and existing policyholders via phone to pitch insurance plans (life, health, motor, or general insurance), generate leads, and resolve queries.
Key Responsibilities
- Outbound & Cold Calling
- Dial a high volume of leads daily to pitch insurance products or set up financial/policy review appointments.
- Needs Assessment
- Understand customer requirements, explain policy terms, coverage limits, benefits, and exclusions clearly.
- Lead Conversion & Sales
- Guide prospects through the application and buying process to meet monthly sales or conversion targets.
- Customer Support & Follow-up
- Handle incoming calls, resolve policy complaints, assist with renewals, and track follow-ups
- Data Management
- Accurately update customer details, call outcomes, and lead status into the
Required Qualifications & Skills
- Education
- Minimum Higher Secondary (10+2) or Graduation in a relevant stream.
- Experience
- 1 year of experience in insurance sales, outbound BPO calling, or telesales.
- Language Proficiency
- Fluency in local languages (such as Bengali / Hindi) alongside English for clear communication.
Soft Skills
Strong verbal communication and active listening.
Persuasion, negotiation, and resilience against rejection.
Basic computer and CRM application proficiency.
- Pay
- ₹8,000.00 - ₹10,000.00 per month
- Work Location
- In person
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