Tele Caller Executive

Primary Objective

Daily action of 100 outgoing calls to debtors for negotiating repayment arrangements.

• Contribute to the achievement of the team target set by respective clients.

• To achieve 100% non-complaint to be in line with the organization's goal.

• To ensure daily follow-up of PTP and escalation of all assigned cases.

• To participate and feedback constantly in process improvement that could increase collection figures of

assigned portfolio.

• Liaise with the Operations Support staff on urgent portfolio matters.

• Maintain close relationships with other officers of the Portfolio to enhance collection.

Requirements

• At least Diploma / Graduate from relevant field

• Financial industry background is must.

• Able to speak persuasively and listen critically. 

• Negotiation skills will be an extra requirement. 

• Ability to inspire and motivate others. 

• DRA certification is required.

• Candidates must be proficient in at least two of the following regional languages: Tamil, Hindi,

Telugu, Marathi, Bengali, Malayalam, or Odia (Oriya)etc.

Pay

₹15,000.00 - ₹20,000.00 per month

Benefits

• Provident Fund

Work Location

In person