Analyst (Non-Voice)
HCLTech · Lucknow
PayPay not listed
WhereLucknowUttar Pradesh
TypeFull time
Posted13 Oct11 days ago, via SimplyHired
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Skills they list22 named
Solution developmentStakeholder engagementData analysis reportingRequirements designStakeholder collaborationWorkflow managementStakeholder liaisonClient relationship developmentContinuous improvementRequirements analysisQuality improvementClient communication managementProblem identificationManagement reportingOperational excellence initiativesRoot cause analysisClient communication skillsBusiness requirementsProcess managementClient liaisonStakeholder relationship buildingStakeholder management
About this job
Analyst (Non-Voice)
Lucknow, Uttar Pradesh
Job Summary
To improve the efficiency of the business through identification of the existing issues, optimizing activities, creation and implementation of solutions/improvements/enhancements and generating detailed reports/analyses to improve processes and functionalities within the assigned project
Key Responsibilities
- To Effectively Identify Root Causes Of Ongoing Issues, Existing Processes And Procedures; And, Determine Quick Resolutions, Improvements And Enhancements For The Same In Assigned Tasks/Projects
- To Efficiently Implement The Best Resolutions And Enhancements To Improve Existing Processes And Procedures Within Projects/Organization
- To Create Precise And Detailed Analyses & Reports For Monitoring The Health Of The Business
- To Create Business Requirements For Enhancing Functionality Of Process Workflows To Improve Customer Experience And Satisfaction
- To Manage Client And Internal Business Relationships Within Various Assigned Projects To Ensure Smooth Progress And Improvements And Enhanced Functionality.
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