Back Office Executive

JOB DESCRIPTION (JD)Back Office Executive

Company

Oon Track Turnkey Projects Pvt. Ltd.

Location

Jaipur, Rajasthan

Department

Sales & Operations

Job Type

Full-Time

Job Summary

We are looking for a proactive, organized, and responsible Back Office Executive to manage quotation preparation, CRM updates, customer communication, accounts coordination, presentations, and general office administration. The candidate should have good communication skills, basic computer knowledge, and the ability to coordinate with clients and internal teams efficiently.

Key Responsibilities

Quotation & Documentation

Prepare quotations, estimates, BOQs, and proposals as per client requirements.

Coordinate with the technical and sales teams for pricing and material details.

Maintain quotation records and follow up on pending proposals.

Prepare invoices, purchase-related documents, and other business documentation as required.

CRM & Customer Management

Update and maintain customer information, leads, and sales activities in the CRM.

Track enquiries, quotations, follow-ups, and order status.

Make follow-up calls to customers regarding quotations, pending enquiries, and business opportunities.

Maintain proper records of customer communication.

Accounts Coordination

Coordinate with the accounts team for invoices, payments, outstanding amounts, and related documentation.

Follow up with customers for payment status and share updates with the accounts team.

Maintain payment and billing records.

Client Coordination & Site Visits

Coordinate with clients regarding meetings, project requirements, and work updates.

Occasionally visit project sites or client offices for meetings, coordination, and requirement collection.

Support the sales and project teams in day-to-day activities.

Presentations & Business Support

Prepare company presentations, project profiles, proposals, and reports using MS PowerPoint and Excel.

Assist in preparing client-specific presentations and business development documents.

Support the team in tender documentation and online portal submissions, wherever required.

Office Management & Administration

Manage day-to-day office administration and documentation.

Maintain files, records, stationery, and other office requirements.

Coordinate internal meetings, schedules, and routine office activities.

Ensure proper organization of company records and smooth office operations.

Required Skills & Qualifications

Graduate in any discipline; candidates with a background in Commerce, Business Administration, or Management will be preferred.

Good working knowledge of MS Excel, MS Word, PowerPoint, and email communication.

Experience with CRM software will be an advantage.

Good verbal and written communication skills in Hindi and English.

Strong coordination, follow-up, time-management, and organizational skills.

Ability to handle multiple tasks with accuracy and professionalism.

Willingness to travel occasionally for client meetings and site visits.

Experience

Freshers with good communication and computer skills may apply.

1–3 years of relevant experience in back-office operations, sales coordination, quotation preparation, or administration will be preferred.

Key Performance Indicators (KPIs)

Timely and accurate quotation preparation.

Regular CRM updates and customer follow-ups.

Proper coordination with clients, sales, accounts, and project teams.

Timely preparation of presentations and reports.

Accuracy in documentation and record maintenance.

Efficient office administration and task completion.

How to Apply

Interested candidates may share their updated resume along with their current salary, expected salary, and notice period.

Company Website

www.oontrack.com

Pay

₹10,000.00 - ₹15,000.00 per month

Benefits

Health insurance

Paid time off

Work Location

In person