Front Desk Receptionist

Job Description

Front Desk Receptionist

Organization

Mayflower Women's Hospital

Location

Ahmedabad, Gujarat

Job Summary

Mayflower Women's Hospital is looking for a professional, courteous, and well-organized Front Desk Receptionist to manage front desk operations and provide a welcoming experience to patients and visitors. The candidate will be responsible for handling patient inquiries, appointment scheduling, registration, and coordination with hospital departments.

Key Responsibilities

Welcome and greet patients, visitors, and attendants in a polite and professional manner.

Manage patient registration, OPD entries, and appointment scheduling.

Handle incoming calls, respond to inquiries, and direct calls to the appropriate departments.

Guide patients regarding doctors' availability, consultation timings, and hospital services.

Coordinate with doctors, nursing staff, billing, and other hospital departments for smooth operations.

Maintain patient records and ensure accurate data entry in the hospital management system.

Assist patients with directions, basic information, and necessary documentation.

Manage patient queues and ensure an organized reception area.

Handle patient information with confidentiality and professionalism.

Perform other front desk and administrative duties as assigned by management.

Eligibility Criteria

Qualification

Graduation is mandatory.

Experience

1 to 3 years of relevant experience in front desk, reception, or customer service.

Experience in a hospital, clinic, or healthcare setting will be preferred.

Good communication and interpersonal skills.

Basic computer knowledge and proficiency in MS Office.

Pleasant personality with a patient-focused and service-oriented approach.

Ability to multitask and work efficiently in a hospital environment.

Key Skills

Excellent communication and patient-handling skills.

Professional telephone etiquette.

Organizational and time-management skills.

Attention to detail and accuracy.

Teamwork and coordination.

Patience, empathy, and problem-solving abilities.

How to Apply

Interested candidates who meet the above criteria may apply for the Front Desk Receptionist position at Mayflower Women's Hospital.

Experience Required

1–3 Years

Education

Graduate (Mandatory)

Pay

₹16,000.00 - ₹28,000.00 per month

Benefits

Flexible schedule

Health insurance

Leave encashment

Life insurance

Paid sick time

Provident Fund

Work Location

In person