IT Infrastructure & Network Support Engineer – Aruba

Location

Gift City, Ahmedabad/Gandhinagar, Gujarat

Work Model

Hybrid – 2–3 days/week at office

Experience

4–7 Years \| Employment Type: Full-time

About the Role

We are looking for a hands-on IT Infrastructure \& Network Support Engineer with strong Aruba networking experience to support our client's enterprise network and day-to-day IT administration.

Key Responsibilities

• Troubleshoot and support Aruba 6300M/6200F switches, wireless and network infrastructure.
• Handle VLAN, switching, trunking, PoE, connectivity, basic routing and network performance issues.
• Monitor network incidents, analyze logs and implement approved configuration changes.
• Coordinate with HPE/Aruba OEM support for escalations, hardware replacement and firmware upgrades.
• Provide onsite/remote IT support for Windows, Microsoft 365, desktops, laptops, printers, VPN and user accounts.
• Support user onboarding/offboarding, IT asset management and endpoint/security requirements.
• Maintain IT/network documentation, tickets and incident reports.
• Work independently at the client location and ensure timely resolution of technical issues.

Required Skills

• 4–7 years of experience in IT infrastructure, network support and/or system administration.
• Hands-on experience with Aruba enterprise networking, preferably Aruba 6300M/6200F.
• Strong knowledge of TCP/IP, LAN/WAN, VLANs, switching, trunking, subnetting, DHCP/DNS, basic routing and PoE.
• Experience with Windows, Microsoft 365, Active Directory/Entra ID, VPN and endpoint support.
• Strong troubleshooting, communication and customer-handling skills.

Preferred

Aruba/HPE certification, CCNA, Network+/Security+ or Microsoft certification.

Education

Bachelor's degree in IT, Computer Science, Electronics, Networking or related field.

Important: This is not a pure Desktop Support/Helpdesk role. Strong hands-on enterprise networking and Aruba switching experience is essential, along with the ability to handle routine IT administration.

Pay

₹25,000.00 - ₹50,000.00 per month

Benefits

• Flexible schedule
• Work from home

Ability to commute/relocate

• Gandhinagar, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Experience

• IT infrastructure: 3 years (Required)
• Aruba: 3 years (Required)

Work Location

Hybrid remote in Gandhinagar, Gujarat