Junior Project Coordinator / Business Analyst
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Junior Project Coordinator / Business Analyst Ahmedabad
Employment Type: Full-time
Experience: 0–2 years
Freshers with relevant internships or strong communication, analytical and coordination skills may also be considered.
Role Overview
We are looking for a Junior Project Coordinator / Business Analyst to work closely with international clients, Project Managers, Business Analysts, and internal technical teams.
The role will involve supporting new client implementations as well as existing/live customer accounts. The candidate will be expected to understand client requirements and queries, coordinate with internal teams, and ensure smooth communication and delivery.
Prior experience specifically as a Business Analyst is not mandatory. Candidates from Business Development, Client Coordination, Customer Success, Operations or similar roles may also be considered.
Key Responsibilities
- Communicate with international clients and understand their business processes, requirements, and queries.
- Analyse client queries and identify the appropriate next steps or internal team to involve.
- Support new client onboarding, implementation, testing, training, and go-live activities.
- Assist with the ongoing support and management of existing/live customers.
- Coordinate with internal teams such as Development, QA, Support, and Project Management.
- Track client requirements, tasks, action items, and follow-ups to ensure timely closure.
- Learn the product/platform and gradually become capable of handling common client queries independently.
- Maintain basic project and client documentation.
- Build positive and professional relationships with clients and internal stakeholders.
Key Skills
- Good verbal and written English communication skills.
- Comfortable communicating with international clients.
- Good logical thinking and ability to understand business workflows.
- Good coordination, organization, and follow-up skills.
- Proactive attitude and willingness to take ownership.
- Ability and willingness to learn new software, systems, and business processes.
- Comfortable working with different teams and cultures.
Good to Have
- Experience with international clients or live customer accounts.
- Familiarity with SaaS, ERP, CRM, travel technology, or other business software.
- Exposure to Business Analysis, Project Coordination, Customer Success, Support, or Implementation.
- Basic understanding of software development/Agile processes.
What We Value Most
Cultural fit, attitude, communication, ownership, and willingness to learn are more important than having a specific job title or extensive experience.
Benefits of Working with Squad
Technologies
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