Customer Support Executive

Job Description: Customer Support Executive – Chat Process Company Name: Magnum Group Job Location: Bhopal, Madhya Pradesh Work Mode: Work from Office Industry: BPO / Customer Support Qualification: Graduate Experience: Freshers & Experienced Candidates Salary: Freshers: ₹13,000 + ₹1,000 Experienced: ₹14,000 + ₹1,000 Shift: Rotational / Night Shift Night Shift Allowance: Applicable Salary Hike: After 6 months and 1 year Job ResponsibilitiesHandle customer queries through live chat. Provide accurate information and resolve customer issues. Maintain professional communication with customers. Record customer interactions and follow up on unresolved queries. Escalate complex issues when required. Meet response time and customer satisfaction targets. Required SkillsGood written English communication. Basic computer knowledge and typing skills. Ability to handle multiple chats simultaneously. Positive attitude and willingness to learn. Comfortable working in rotational and night shifts. EligibilityGraduates can apply. Freshers and experienced candidates are welcome. Candidates must be comfortable working from the office. Office Address: Ground Floor, Chinar Incube Business Center, Hoshangabad Road, Bhopal. Contact: 7389359212 Email: mahak.dwivedi@magnumgroup.co.in Interested candidates can call or WhatsApp to apply! Join Magnum Group and grow your career in customer support.