PU
CRM Executive -Telugu
Puneet Apparels Pvt.Ltd. · Indore
Pay₹20,000–24,000a month, as listed
WhereIndoreMadhya Pradesh
TypeFull time
Posted9 Oct22 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list21 named
Customer records maintenanceCustomer complaint handlingAfter-sales serviceOrder status updatesCustomer relationship buildingTeluguEmail communicationCustomer retentionPhone communicationCustomer complaint documentationClient enquiry handlingLocal languageBachelor's degreeClient servicesIssue trackingCustomer relationship managementClient communication skillsCommunication skillsClient liaisonAfter-sales follow-upClient interaction via phone calls
About this job
CRM EXECUTIVE – TELUGU SPEAKING
The candidate will primarily communicate with Telugu speaking customers and should be
able to understand their requirements, provide appropriate information, follow up on pending
matters, and ensure timely resolution.
KEY RESPONSIBILITIES
- Communicate with customers through phone calls, WhatsApp, email, and other
communication channels.
- Communicate effectively with Telugu speaking customers.
- Conduct regular follow-ups with customers wherever required.
- Receive and record customer complaints and concerns.
- Track pending customer issues and follow-ups.
- Maintain proper records of complaints and their resolution.
- Follow up with customers regarding orders, requirements, deliveries, pending
information, and other commitments.
- Support customer retention through regular communication and follow-up.
- Identify customer dissatisfaction at an early stage.
LANGUAGE REQUIREMENT
Mandatory
Telugu – Fluent
EDUCATIONAL QUALIFICATION
- Graduate in any discipline.
- Candidates with strong Telugu communication skills will be preferred.
- Pay
- ₹20,000.00 - ₹24,000.00 per month
- Work Location
- In person
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