Tele Caller Executive

Praba's VCARE health clinic Pvt ltd · Coimbatore

Pay₹15,000–18,000a month, as listed

WhereCoimbatoreTamil Nadu

TypeFull time

Posted14 Oct3 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Walk-in interview

Day work

No vehicle or licence needed

Skills they list37 named

Customer records maintenanceRecord-keepingCold callingCustomer complaint handlingOutbound lead nurturingCustomer relationship buildingInbound customer enquiry call handlingPhone communicationCall loggingCustomer appointment bookingPatient appointment coordinationClient enquiry handlingInbound voiceClient record-keeping practicesOutbound telemarketingCross-departmental liaisonLead conversionMedical schedulingLead nurturingClient servicesCustomer relationship managementPhone canvassingProspectingHandling patient queriesClient communication skillsTelemarketingVisit schedulingAfter-call work proceduresEscalation handlingInternal communicationClient educationMedical appointment creationSales follow-upClient liaisonCustomer acquisitionOffice phone managementSales appointment setting

About this job

WE ARE HIRING – BRANCH TELECALLER

Immediate Joiners Preferred

Contact - Jagan HR

Phone: 9940196075

Roles & Responsibilities

Handle incoming calls and respond to customer queries and inquiries.

Make outbound calls to prospective and existing clients.

Guide clients regarding the appropriate clinic and services.

Coordinate with clients and schedule appointments at the respective clinic.

Follow up with clients regarding appointments and inquiries.

Maintain regular communication with prospective clients and convert inquiries into appointments.

Resolve customer concerns and escalate complaints when required.

Coordinate with internal departments to ensure smooth customer service.

Maintain proper records of calls, appointments, follow-ups, and client interactions.

Achieve assigned calling and appointment-booking targets.

Ensure a positive customer experience throughout the client journey.

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits

Provident Fund

Work Location: In person

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