Customer Experience Executive- Backend (Lower Parel, Mumbai)

ABOUT THE ROLE:  Assist in providing world-class customer care to customers by supporting the front end/store teams via email, chat and phone.  Consistently work with other teams to track, solve and innovate our processes and procedures to provide the best customer care in the world  Liaise with production to fix individual customer issues and alterations. 6 days of working Rotational weekly offs Excellent communication skills Key Skills:  2 years’ experience in customer service in the appa…