Customer Service Executive

JOB DESCRIPTION Job ResponsibilitiesHandle customer calls, queries, and requests professionally. Provide accurate information about products, services, orders, or accounts. Resolve customer complaints and issues within the required timeframe. Maintain a positive and professional relationship with customers. Record customer interactions and update information in the CRM/system. Coordinate with internal departments to resolve customer issues. Follow company policies, quality standards, and customer service procedures. Achieve assigned performance and customer satisfaction targets.