EC
customer operations executive
Eclerx Chandigarh · Chandigarh
Pay₹20,000–23,000a month, as listed
WhereChandigarh
TypeFull timeFreshers welcome
Posted15 Oct4 days ago, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Night shifts
No vehicle or licence needed
Skills they list21 named
Customer records maintenanceRecord-keepingComputer operationProduct recommendationInbound customer enquiry call handlingCustomer needs analysisPhone communicationClient detail updatesComputer literacyClient enquiry handlingInbound voiceEnglishClient needs assessmentBachelor's degreeClient servicesNeeds-based sellingComputer skillsProviding product informationClient communication skillsCommunication skillsClient interaction via phone calls
About this job
- Hiring
- Voice Process Executive – US Voice Process
- Location
- Chandigarh | Work from Office
- Salary
- ₹23,100 In-Hand per Month (Including Night Shift Allowance)
Freshers & Experienced Candidates Welcome!
Join our team and enjoy excellent benefits
- 33 Leaves Annually – Casual, Sick & Paid Leaves
- Double Pay on National Holidays + Compensatory Off
- Subsidized Cab/Bus Facility
- ₹2 Lakh Medical + ₹5 Lakh Accidental Insurance
- Mobile Recharge Reimbursement up to ₹1,000/Month
- Referral Bonus up to ₹7,500
- Monthly & Quarterly Rewards
Key Responsibilities
- Handle incoming calls from US customers.
- Resolve queries and provide product information.
- Identify customer needs and promote relevant products/services.
- Maintain accurate customer records.
Requirements
- Good English communication skills.
- Basic computer knowledge.
- Freshers can apply; experience is a plus.
- Willingness to work rotational shifts, including night shifts.
- Education
- Bachelor's degree preferred with all sem dmc
Ready to start your career in an international voice process? Apply now and become part of our team!
- Pay
- ₹20,000.00 - ₹23,000.00 per month
Benefits
Cell phone reimbursement
Flexible schedule
Paid sick time
Paid time off
Provident Fund
- Work Location
- In person
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