MA
Relationship Officer
MALANKARA MULTI STATE COOPERATIVE CREDIT SOCIETY LIMITED · Kochi
Pay₹18,000–21,000a month, as listed
WhereKochiKerala
TypeFull time
Posted14 Oct25 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
No vehicle or licence needed
Skills they list26 named
Customer follow-upsCustomer relationship buildingDigital register maintenanceLoan originationClient enquiry handlingIn-person customer serviceFilingClient relationship developmentPayment collectionDaily operations report preparationClient servicesCustomer relationship managementFinancial document verificationMeeting facilitationClient status updatesManagement reportingData collectionLog booksDocumentation handlingStatus reportingCash handlingClient liaisonStakeholder relationship buildingCustomer acquisitionPrimary market researchOffice record organisation
About this job
- RO should do morning report from the center on collection days before 8:00 AM.
- On days of no collection demand RO should conduct market surveys and Area surveys accurately to enroll new members conducting Formation Meeting & Know exactly the quality of life of the members in each area.
- Eligible Members should be given a detailed CGT meeting
- After CGT & successful Highmark process the proofs required for the loans & membership should be collected ensuring all proofs are self-attested
- Before planning GRT, RO should ensure all documentations are completed regarding loan application & membership creation.
- The RO should maintain a good relationship with the loan members and their nominees throughout the tenure & should always help them in case of enquiries regarding our society and loan products.
- When Members are ready for GRT the information must be submitted to Branch Manager/Unit Head.
- After the loan is disbursed to the members, the RO shall inform all the members about the date of first collection & meeting day after the approval of Branch Manager/Unit Head.· The cash received from the field must be handover to the Accounts/branch on the same day after getting verified by Branch Manager/Unit Head.· RO should ensure all centres are having Centre Meeting Register (CMR)· Demand sheets must be filed on daily basis after getting signed by BM & Accounts / branch CRE.· Daily Collection Report should be submitted to the Branch Manager/Unit Head.· It is also their responsibility to keep the ID card· It is the responsibility of the RO to file Daily Demand Sheets· It is the responsibility of the RO to properly forward the loan documents to the branch & custody of it.
- Job Types
- Full-time, Permanent, Fresher
- Pay
- ₹18,000.00 - ₹21,000.00 per month
Benefits
Health insurance
Provident Fund
- Work Location
- In person
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