Jobs›Front Office, Bhopal

Front Office Executive (Receptionist)

THE GRAND KASTURI HOTEL & RESORT · Bhopal
Pay₹11,000–15,000a month, as listed
WhereBhopalMadhya Pradesh
TypeFull time
Posted13 Oct11 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list35 named
Guest check-in and check-outHotel bookingCustomer records maintenanceComputer operationCustomer complaint handlingEmail communicationIndividual booking creationInbound customer enquiry call handlingPhone communicationDigital register maintenanceNight auditComputer literacySpreadsheetsClient enquiry handlingIn-person customer serviceReal-time guest complaint resolutionHotel and accommodation guest check-inInbound voiceSales invoice generationCross-departmental liaisonFront-of-house coordinationHandling dissatisfied clientsClient invoicingHotel and accommodation guest check-outBusiness etiquetteClient servicesProperty management systems (PMS)Professional phone etiquetteBillingCommunication skillsOffice phone managementInvoice creationReception managementFront office managementReservation management
About this job

WE ARE HIRING!FRONT OFFICE EXECUTIVE

The Grand Kasturi Resort, Katara Hills, Bhopal

Experience Required
Minimum 1–2 Years
Job Type
Full-Time
Salary
As per experience and interview

Job Responsibilities

Handle guest check-in and check-out procedures.

Manage room reservations, bookings and guest enquiries.

Handle telephone calls, emails and walk-in guests.

Prepare guest bills, invoices and payment records.

Coordinate with Housekeeping, F&B and Accounts departments.

Maintain guest registration forms and front office records.

Handle guest complaints professionally and ensure guest satisfaction.

Maintain room status, booking records and shift handover reports.

Assist with night audit duties as required.

Required Skills

Minimum 1–2 years of experience in hotel front office operations.

Knowledge of hotel PMS/software and reservation procedures.

Good communication and guest-handling skills.

Basic computer and MS Excel knowledge.

Professional personality, punctuality and a customer-focused attitude.

Interested candidates can apply now!

Location
The Grand Kasturi Resort, Katara Hills, Bhopal.
Pay
₹11,000.00 - ₹15,000.00 per month

Benefits

Food provided

Work Location
In person

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